Information Technology Management
IT Management
IT management is the process of overseeing all matters related to information technology operations and resources within an IT organization. IT ensures that all technology resources and associated stakeholders are in a collaboration manner that provides value.
Competencies
- ITIL, Agile Scrum and Kanban, ability to work independently, adapt quickly and maintain a positive attitude.
- Overall governance including status reporting, resource and task management having the goal to achieve SLA in mind.
- Ability to establish and maintain high levels of people trust and confidence, direct interaction and communication skills.
- Presentation skills certification, advanced Microsoft Visio and PowerPoint, technical documentation.
